Fanah customer service team are standing by to help with anything you need.
For all after sales service, you can request help through Messenger / Mailing option or Calling (leave us a number on messenger we will call you back). Click here for more information about help requests.
For help tracking the delivery of an item, please submit a tracking request. Our team will reach out to the delivery providers and/or seller and get back to you by email as soon as they have an update.
To return an item for a refund, you may submit a return request. Please include an image with your request clearly showing the item. Our service team will then contact the seller to begin negotiating your return, and follow up with you via email.
For general questions, you can email email@example.com or live chat with a support agent via the Messenger. Simply follow Fanah (you can search official accounts for "FANAH - business page") and then send a message to the account.